{"id":711,"date":"2019-06-14T12:48:24","date_gmt":"2019-06-14T12:48:24","guid":{"rendered":"https:\/\/sjco.ch\/befragungen\/"},"modified":"2026-09-23T17:07:10","modified_gmt":"2026-09-23T16:07:10","slug":"befragungen","status":"publish","type":"page","link":"https:\/\/sjco.ch\/fr\/befragungen\/","title":{"rendered":"Enqu\u00eates"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#777777&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/00-befragungen-titel_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb00-befragungen-titel_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; hover_enabled=\u00a0\u00bb0&Prime; border_width_all=\u00a0\u00bb44px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;expression \u00ab Tous les chemins m\u00e8nent \u00e0 Rome \u00bb s&rsquo;applique \u00e9galement aujourd&rsquo;hui aux enqu\u00eates.<\/p>\n<p>Quelle est la solution la meilleure, la plus rapide, la plus efficace\u2026<br \/>\u2026 tout en restant simple \u00e0 mettre en \u0153uvre pour vous ?<\/p>\n<p>Vous nous faites part de vos besoins, et nous trouvons la solution optimale !<\/p>\n<p>Que vous souhaitiez interroger vos collaborateurs, vos clientes et clients ou, dans le secteur de la sant\u00e9, vos patientes et patients (en ambulatoire, en hospitalisation, en soins aigus ou en r\u00e9\u00e9ducation), vous trouverez dans notre gamme d&rsquo;enqu\u00eates le format qui vous convient.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/01-panoramabefragung_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb01-panoramabefragung_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Enqu\u00eate panoramique<\/h2>\n<p>Vous souhaitez obtenir une vue d&rsquo;ensemble \u00e0 la fois globale et approfondie de vos atouts et de vos axes d&rsquo;action, tant dans leur ensemble que pour les diff\u00e9rents secteurs de votre entreprise ou de votre client\u00e8le ? Dans ce cas, l&rsquo;enqu\u00eate panoramique est exactement ce qu&rsquo;il vous faut.<\/p>\n<p>Les enqu\u00eates panoramiques constituent sans doute le type d&rsquo;enqu\u00eate le plus couramment utilis\u00e9 dans le cadre des enqu\u00eates men\u00e9es aupr\u00e8s des collaborateurs, des clients ou des patients, que ce soit en ligne ou par \u00e9crit.<\/p>\n<p>Ce type d&rsquo;enqu\u00eate constitue un bon point de d\u00e9part pour les processus. Vous d\u00e9couvrirez ci-dessous comment les enqu\u00eates peuvent vous aider \u00e0 accompagner et \u00e0 favoriser les processus.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/02-kurzbefragung_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb02-kurzbefragung_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Br\u00e8ve enqu\u00eate<\/h2>\n<p>Vous souhaitez conna\u00eetre au plus vite l&rsquo;avis de vos collaborateurs et\/ou de vos clients\/patients sur un sujet bien pr\u00e9cis : un micro-sondage vous apportera les r\u00e9ponses en quelques jours.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/03-change-monitoring_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb03-change-monitoring_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Suivi des changements<\/h2>\n<p>Vous souhaitez mettre en \u0153uvre des mesures et en suivre les effets ?<\/p>\n<p>Gr\u00e2ce \u00e0 quelques indicateurs cl\u00e9s, gardez une vue d&rsquo;ensemble et sachez \u00e0 quel moment un changement de cap pourrait s&rsquo;av\u00e9rer n\u00e9cessaire !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/04-befragungs-event_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb04-befragungs-event_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>\u00c9v\u00e9nement de sondage<\/h2>\n<p>Chaque enqu\u00eate est un acte de communication.<\/p>\n<p>Utilisez-le de mani\u00e8re proactive pour mettre un sujet en avant, renforcer l&rsquo;engagement \u00e0 son \u00e9gard et attirer davantage l&rsquo;attention.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/05-fortschrittsmessung_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb05-fortschrittsmessung_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Suivi des progr\u00e8s<\/h2>\n<p>La mise en \u0153uvre de mesures doit souvent surmonter divers \u00e9cueils et obstacles. \u00cates-vous sur la bonne voie, ou bien des ajustements ou des mesures de soutien sont-ils n\u00e9cessaires ?<\/p>\n<p>L&rsquo;\u00e9valuation des progr\u00e8s apporte des r\u00e9ponses, de mani\u00e8re rapide, simple et flexible !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/06-frueherkennung_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb06-frueherkennung_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>d\u00e9pistage pr\u00e9coce<\/h2>\n<p>La satisfaction de vos clients ou de vos patients figure parmi vos priorit\u00e9s absolues.<\/p>\n<p>Vous souhaitez pouvoir identifier les tendances n\u00e9gatives \u00e0 un stade pr\u00e9coce et y rem\u00e9dier, soutenir les \u00e9volutions positives, ainsi que rep\u00e9rer rapidement les r\u00e9actions critiques des clients et y apporter une r\u00e9ponse ?<\/p>\n<p>L&rsquo;enqu\u00eate doit-elle pour autant \u00eatre simple et ne pas demander trop de travail ?<\/p>\n<p>Bien s\u00fbr, c&rsquo;est possible, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/07-tagebuchbefragung_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb07-tagebuchbefragung_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Enqu\u00eate par journal intime<\/h2>\n<p>\u00ab Cher journal\u2026 \u00bb : ce type d&rsquo;enqu\u00eate permet d&rsquo;obtenir un aper\u00e7u particulier de la vie quotidienne des personnes interrog\u00e9es. Les services et l&rsquo;exp\u00e9rience client peuvent \u00eatre \u00e9valu\u00e9s d&rsquo;une mani\u00e8re tout \u00e0 fait diff\u00e9rente.<\/p>\n<p>Des m\u00e9thodes d&rsquo;\u00e9valuation complexes permettent d&rsquo;analyser aussi bien des individus que des groupes. Acqu\u00e9rez une compr\u00e9hension approfondie de l&rsquo;exp\u00e9rience de vos clients\/patients et des facteurs \u00e0 l&rsquo;origine de leur (in)satisfaction.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb2_5,3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/sjco.ch\/wp-content\/uploads\/2026\/09\/08-interviews_1080.jpg\u00a0\u00bb title_text=\u00a0\u00bb08-interviews_1080&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; border_width_all=\u00a0\u00bb23px\u00a0\u00bb border_color_all=\u00a0\u00bb#4c4c4c\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>Entretiens<\/h2>\n<p>Capturez l&rsquo;ambiance qui r\u00e8gne dans un espace donn\u00e9.<\/p>\n<p>Au cours d&rsquo;entretiens individuels, nous identifions pour vous ce qui motive vos collaborateurs ou vos clients\/patients : explorez avec nous ces questions en profondeur et soyez \u00e0 l&rsquo;\u00e9coute des nuances !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; text_font=\u00a0\u00bb||||||||\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Bien entendu, les types d&rsquo;enqu\u00eates mentionn\u00e9s peuvent \u00e9galement \u00eatre combin\u00e9s entre eux.<\/p>\n<p>Vous pouvez utiliser nos questionnaires, y int\u00e9grer vos propres questions ou \u00e9laborer avec nous un tout nouveau questionnaire, enti\u00e8rement adapt\u00e9 \u00e0 vos besoins sp\u00e9cifiques.<\/p>\n<p>Avez-vous besoin de diff\u00e9rentes langues ? Nous nous ferons un plaisir de r\u00e9pondre \u00e0 votre demande !<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;expression \u00ab Tous les chemins m\u00e8nent \u00e0 Rome \u00bb s&rsquo;applique \u00e9galement aujourd&rsquo;hui aux enqu\u00eates. Quelle est la solution la meilleure, la plus rapide, la plus efficace\u2026\u2026 tout en restant simple \u00e0 mettre en \u0153uvre pour vous ? Vous nous faites part de vos besoins, et nous trouvons la solution optimale ! 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